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How tombak118 Protects Your Personal Data

Q: How can I request a copy of the data tombak118 holds about me?

Submit a data-access request via live chat or email to privacy@tombak118.xyz. Include your registered email address. We will compile and deliver a full account-data export — covering transactions, session logs and profile fields — within 7 business days.

Q: Can I ask tombak118 to delete my personal data?

Yes. Send a deletion request to privacy@tombak118.xyz or through live chat. We process account closures and data purges within 7 business days, subject to any retention obligations that depend on local law for financial records.

At tombak118, your personal information — from account registration details to payment records made via DANA, OVO, GoPay and QRIS — is handled with strict controls and clear…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records protectedAccount deletion requests processed within 7 business daysNo data sold to third-party advertisersJakarta & Surabaya region data routing compliant

Explore Lobby Read FAQ

What Data We Collect and Why

tombak118 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with tombak118, we collect your name, email address, phone number and payment identifiers — including wallet IDs linked to DANA, OVO, GoPay and QRIS. We use this data to process your deposits and withdrawals, verify account identity, and keep your transaction

1
history accurate. We do not store full payment credentials on our servers; tokenised references supplied by the payment rail are used instead. Behavioural data such as session length and game category access (for example, Aviator rounds or Sic Bo tables) is logged to improve page performance
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and personalise your lobby view. Access to your account data by tombak118 staff is role-restricted and logged. All data handling depends on local law governing Indonesian digital service providers.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about this Privacy Policy, want to access the data we hold about your account, or need to request a correction or deletion, our privacy support team is available 24 hours a day, 7 days a week. You can reach us through live chat on the tombak118 site, by email at [email protected], or via our WhatsApp support line. We aim to acknowledge every privacy request within 24 hours and resolve it within 7 business days.

Team online

Live Chat

Start a live chat session on tombak118.xyz at any hour. Our privacy-trained agents can pull up your account data record and walk you through a deletion or correction request in real time.

Email Support

Send a detailed data-access or deletion request to [email protected]. Include your registered email and the specific data category you are querying so we can route it to the right team immediately.

WhatsApp Line

Message our WhatsApp support number listed in your account dashboard. Available 24/7, this channel is useful for quick status checks on a submitted privacy request or account-data query.

DATA HANDLING PRACTICES

Six Ways We Handle Your Privacy Seriously

tombak118 applies layered data-protection practices across every part of your account lifecycle — from the moment you register to the point you request deletion.

End-to-End Encryption

All data sent between your device and our servers uses TLS 1.3 encryption. This covers login credentials, payment references for DANA and OVO, and any personal details you update in your account settings.

Cookie Policy Transparency

We use session cookies to keep you logged in and analytics cookies to measure page load times. You can review and withdraw cookie consent at any time from the privacy settings panel in your account dashboard.

Payment Data Tokenisation

Your GoPay and QRIS identifiers are stored as tokenised references only. Full wallet numbers are never written to our database — the payment rail retains the credential and passes us a secure token for reconciliation.

Account Security Alerts

Every login from a new device triggers an email alert to your registered address. If you did not initiate the login, a single-click link in that email locks your account immediately while you contact support.

Data Retention Schedule

Active account data is retained for the life of your account plus 12 months after closure, in line with financial record-keeping obligations where local law permits. After that window, personal identifiers are purged from production databases.

Access Request Process

You can request a full export of the data tombak118 holds on your account — including transaction logs, session history and profile fields — by submitting a request via live chat or email. We deliver the export within 7 business days.

Common Questions About Your Privacy at tombak118

Below are the questions we receive most often about how tombak118 manages personal data, what rights you have as an account holder in Indonesia, and how to exercise those rights quickly.

We collect your name, email address, phone number and the payment wallet identifiers you link — such as DANA, OVO, GoPay or QRIS references. Device type and IP address are also logged for security verification and session continuity.

We do not sell your data. We share payment-related identifiers only with the payment rail you choose — for example, passing a transaction token to GoPay to confirm a deposit. No advertising partners receive your personal details.

Submit a data-access request via live chat or email to [email protected]. Include your registered email address. We will compile and deliver a full account-data export — covering transactions, session logs and profile fields — within 7 business days.

Yes. Send a deletion request to [email protected] or through live chat. We process account closures and data purges within 7 business days, subject to any retention obligations that depend on local law for financial records.

DANA and OVO credentials are never stored directly on our servers. The payment rails return a tokenised reference that we use for transaction matching. Full wallet numbers remain with the payment provider, not with tombak118.

After your account is closed, we retain identifying records for 12 months to meet financial record-keeping requirements where local law permits. Once that period ends, personal identifiers are removed from our production systems permanently.

Log in to your tombak118 account, go to Account Settings and edit your profile fields directly. For changes to registered email or phone number, our support team verifies your identity first — contact us via live chat available 24/7.

How tombak118 Protects Your Personal Data

How to Reach Us About Your Data

Live Chat

Email Support

WhatsApp Line

Six Ways We Handle Your Privacy Seriously

End-to-End Encryption

Cookie Policy Transparency

Payment Data Tokenisation

Account Security Alerts

Data Retention Schedule

Access Request Process

Common Questions About Your Privacy at tombak118

01 What personal data does tombak118 collect when I open an account?

02 Does tombak118 share my data with third parties?

03 How can I request a copy of the data tombak118 holds about me?

04 Can I ask tombak118 to delete my personal data?

05 How does tombak118 protect my DANA and OVO payment details?

06 What happens to my data if I stop using my tombak118 account?

07 How do I update incorrect personal information on my account?

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